Why Your Data Is Safe at 12okbajee
We protect your privacy on two fronts — through technology and through policy.
End-to-End Encryption
All your data transmissions are protected with 256-bit SSL encryption — from login to payment, every step is secured.
Secure Data Storage
Your data is stored on encrypted servers. Regular security audits and backups are conducted to keep it safe.
Restricted Access Control
Your personal data is accessible only to authorized staff. Every access is logged.
No Sale of Data
12okbajee never sells your personal data to third parties — including advertisers.
You're in control of cookies
You have full control over which cookies you accept. Non-essential cookies can be disabled at any time.
Right to Erasure
You may request deletion of your account data at any time. We will action your request within 30 days.
Introduction
Welcome to 12okbajee. We understand how valuable your personal information is. That's why this privacy policy is fully transparent — it explains exactly what data we collect, why we collect it, where it's stored, and how it's kept secure.
This Privacy Policy applies to both the https://12okbajee.net website and the 12okbajee mobile app. By using any 12okbajee service, you are considered to have accepted this policy.
Our Core Commitment: 12okbajee never sells your data, never sends unsolicited spam, and never contacts you for marketing purposes without your consent.
What Information We Collect
12okbajee collects three types of information:
Information you provide directly
Information you provide during registration or the KYC process:
| Data Type | Purpose | Required? |
|---|---|---|
| Full Name | Identity Verification & Account Creation | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Mobile Number | Contact & OTP Verification | Yes |
| Email Address | Communication & Notifications | Yes |
| Address | KYC Verification | At the time of withdrawal |
| National ID Number | Identity Verification | At the time of withdrawal |
| Payment Details (Mobile Pay/Nagad number) | Financial Transactions | Deposit/Withdrawal |
Automatically Collected Information
Some data is collected automatically when you use the platform:
- IP address and device information (operating system, browser).
- Session duration and page visit data.
- Gameplay and betting history.
- Login time and location (up to city level).
We do not collect your precise GPS location — only an approximate location (up to city level) derived from your IP address, for security purposes.
How Your Data Is Used
12okbajee uses your information solely for the following purposes:
- Account Management: To ensure secure registration, login, and account protection.
- Identity & Age Verification: To comply with KYC regulations and prevent underage access.
- Financial Transactions: To process deposits, withdrawals, and refunds.
- Customer Support: To resolve your issues and answer your questions.
- Relevant Offers: To show you promotions and bonuses based on your preferences and history.
- Security: To detect fraud, money laundering, and suspicious activity.
- Legal Obligation: To comply with regulatory requirements.
12okbajee does not use your data for any other purpose. If your data ever needs to be used for a new purpose, your consent will be obtained first.
Data Sharing Policy
12okbajee never sells your personal data. It may only be shared with third parties in the following limited circumstances:
Payment Processors
Only the information necessary to complete transactions is shared with Mobile Pay, Nagad, Rocket, and banks. Each of these providers has its own privacy policy.
Game Providers
Limited data may be shared with Evolution Gaming or other game providers solely to facilitate gameplay. This information is used exclusively for game operation.
Legal Authorities
We may be required to share data with government authorities under legal obligations or court orders. In such cases, only the minimum necessary information is disclosed.
To be clear: Your data is never shared with advertisers, data brokers, or any marketing organizations — not ever.
Cookies & Tracking
12okbajee uses cookies on its website and app. Cookies are small data files stored on your device.
Cookie Type
- Essential Cookies: Required for login sessions and security — these cannot be disabled.
- Performance Cookies: Used to monitor site performance and errors — can be disabled.
- Functionality Cookies: Used to remember your language and settings — can be disabled.
- Analytics Cookies: Anonymous data collection to improve user experience — can be disabled.
Set your preferences via the cookie banner on your first visit. You can update them at any time through your account settings.
Disabling all non-essential cookies will not affect your access to 12okbajee's core services.
Data Retention Period
12okbajee does not retain your data longer than necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period |
|---|---|
| Account information (name, email) | 5 years after account closure |
| Financial Transaction Records | 7 years (as required by law) |
| KYC Documents | 5 years after account closure |
| Customer Support Chat | 2 years |
| Session & Log Data | 12 months |
| Cookie Data | Up to 12 months |
Once the retention period expires, your data is automatically and securely deleted.
Your Rights
As a 12okbajee user, you have the following rights regarding your data:
Right to Access Your Data
You can request a copy of the information 12okbajee holds about you at any time. We will respond within 30 days.
Right to Rectification
If any of your information is incorrect, you can request a correction. Many details can also be updated directly from your account settings.
Right to Erasure
You can request deletion of your data after closing your account. However, certain information may be retained where required by law.
Right to opt out of marketing communications
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time or contact our support team.
Right to Data Portability
You can request a copy of your data in a standard format (CSV or JSON).
To exercise any of these rights, email us at support@12okbajee.net or reach out via live chat.
Children's Privacy
12okbajee is strictly for adults (18+). We do not knowingly collect personal information from minors.
If a minor is found to have created an account, that account and all associated data will be deleted immediately upon discovery.
A note for parents: If you suspect your child is using 12okbajee, please contact us immediately at support@12okbajee.net. We will take prompt action.
Security Measures
12okbajee uses industry-standard technology to protect your data:
- SSL/TLS Encryption: All data transmissions are encrypted.
- Firewall & Intrusion Detection: To prevent unauthorized access.
- Regular Penetration Testing: Third-party experts conduct regular security audits.
- Data Minimization: We only collect the minimum information necessary.
- Access Control: Staff can only access the information required for their specific role.
That said, no system on the internet is 100% secure. Please do your part — use a strong password and never share your login credentials with anyone.
Policy Updates
12okbajee reserves the right to update this Privacy Policy. When changes are made:
- The update date at the top of this page will be revised accordingly.
- Notifications will be sent to your registered email.
- For significant changes, a separate in-app notification will be sent.
Continued use of our services after any changes constitutes acceptance of the updated policy. If you do not wish to accept the new policy, you may close your account.
Contact
For questions or complaints regarding this privacy policy:
- Email: support@12okbajee.net
- Live Chat: Available 24/7 on the website or app
- Help Center: Help Center Page
For data-related requests (viewing, correcting, or deleting your information), please email us with the subject line "Data Request". We will respond within 30 days.
Please note: 12okbajee will never ask for your password, PIN, or full payment details by phone or email. If you receive such a request, contact support immediately.
Your data is safe — get started now
Your privacy is protected at 12okbajee. Open an account with confidence and enjoy the best betting experience in Bangladesh.